Ordering & Payment
We ask that you review your order carefully, as it cannot be modified once submitted.
Shipping cost are calculated upon checkout. Once your order is placed, you will receive an email of your order summary along with your confirmation number.
Methods of Payment
We accept all major credit cards as methods of payment.
Items will be charged to your selected method of payment when they ship. Please note that if we cannot obtain an authorization from your credit card provider, we will be unable to process your order. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information.
100% Satisfaction Guaranteed
We stand behind our products and believe in customer satisfaction and service. If for whatever reason you are not 100% satisfied with your purchase, please feel free to contact us for a refund or store credit.
Given the nature of our products and the current state of events with the Coronavirus, exchanges are not permitted but can be resolved with a store credit. Quality issues may imply returns; however, they will be meticulously handled on a case by case basis.
Upon completing a short questionnaire, to help us determine the cause of your dissatisfaction and/or guide to more suitable items based on your needs. Refunding may entail a return of the items purchased; however, Maïkan Nature will supply the return postage labels.
Maïkan Nature monitors return activity by customers for abuse, and if we detect what we consider to be excessive or potentially fraudulent return activity from a customer, that customer may be notified in writing that Maïkan Nature will no longer issue any refunds or store credits to that customer.
Items not Directly Purchased from Maïkan Nature’s Website
Items purchased from an Authorized Maïkan Nature retailer must be returned to the place of purchase.